Systeemianalyysin, päätöksenteon ja riskienhallinnan tutkijakoulu
World-Class Management Systems and Management Sciences:
Selected Research Topics
Prof. Milan Zeleny
Helsinki School of Economics
Chydenia 331, Runeberginkatu 22-24
October 7 - 18, 1996
Daily 2 - 4 p.m.
This course consists of a number of interrelated topics combining both practices and
theories of world-class management. It is especially suited to doctoral students and to
MBA students searching for the latest synthesis of managerial knowledge. The course
offers conceptual, analytical and practical blend of approaches, suitable to a large
variety of motivated individuals.
Among the offered topics are:
- Tradeoffs-Free Management. Globally competitive production and management
systems have moved beyond the World-class and TQM, towards Mass
Customization and Global Management Paradigm (GMP). They are designed to
eliminate tradeoffs among cost, quality, flexibility, reliability and time ti delivery. The
key is optimal design of corporate portfolio of resources the best composition of
people, machines, raw materials, skills and know-how. Two basic approaches are
introduced: De novo programming and Critical Resouces Method for a staged dynamic
- Global Management Paradigm. Global Management Paradigm (GMP) is
emerging in response to continually intensifying pressures of global competition:
world-class corporations are adopting converging set of practices, consisting of
interdependent and mutually enhancing phenomena. We discuss nine such dimensions
of GMP: 1. The Horizontal Corporation; 2. Business Process Reengineering; 3. Mass
Customization; 4. Autonomous Teams or Cells; 5. Customer Integration; 6.
Intracompany Market; 7. Supplier Integration; 8. Elimination of Treadeoffs and 9.
- De Novo Programming. Algorithmic and numerical properties of De Novo
programming are demonstrated on linear-programming examples. This includes
calculation of optimal levels of LP right-hand sides. So called optimal portfolio of
resources is introduced and its dynamic expansion possibilities discussed. Both single
and multiple objective functions are treated.
- Eight Concepts of Optimality. Recent extensions, philosophical, mathematical and
numerical of the traditional optimality concept are presented. One of the eight concepts
is the traditional: maximize a single function subject to a set of given constraints. The
Eight Concepts of Optimality are mutually exclusive and irreducible to each other: they
represent minimal conceptual “landscape” for optimization sciences.
- Cognitive Equilibrium in Decision Making. Conceptual and technical
introduction to a promising decision-making methodology based on recent
neuropsychological findings and parallel processing. Decision making is being
conceived as successive stages of formulation and re-formulation of a problem, leading
to a “cognitive equilibrium”, rather than the traditional problem formulations.
- Emerging Management Systems. The decline of vertical hierarchies of command
and the emergence of the horizintal organization are two parts of the same long-term
transformation from the anclent division of labor and specialization to current
reintegration of task, labor and knowledge. How to manage the restructuring and
reengineering of traditional vertical hierarchies into modern horizontal corporations?
- Intracompany Markets. More and more companies are introducing self-managing
and self-ordering free-market patterns into their corporate structures. These
intracompany markets, like for example Kyocera’s “Amoeba system”, are bringing the
new flexibility, entrepreneurship and democracy beyond the “factory gate”.
- Knowledge-based Theory of Fuzzy Sets. New interpretation of the traditional
fuzzy sets theory if offered: fuzzy sets are not just simple tools of dealing with
uncertainty and ambiguity, but also the very opposite: purposeful introduction of
fuzziness and ambiguity into otherwide precise and crisp logic is a human way of
dealing with communication, knowledge production and knowledge sharing. How
does knowledge differ from data and information? Knowledge as a consensual and
purposeful coordination of action?
- Weights of Importance in MCDM. In Multiple Criteria Decision Making
(MCDM) the weights of criteria importance are often handled as discounting factors of
individual criteria contributions to a single, aggregate superfunction. That is not what
human weighting of criteria importance means and implies. Humans assign differential
importance to criteria in terms of expectations or desires of specific individual criteria
performances or achievements.
- New Perspectives in Reengineering. Business Process Reengineering (BPR) is
not downsizing or radical cirporate restructuring. Instead, BPR is intimately related to
substantial reintegration of labor, task and knowledge, self-customization of products
and services and customer integration into the production process. Current trends to
self-service and emerging do-it-yourself infrastructures further enhance mass
customization (MC) and MC triggers BPR quite naturally and spontaneously.
- Alternative Linear-Programming Procedures. LP problems can be solved by a
variety of unorthodox methods. One is the External Reconstruction Algorithm (ERA),
which proceeds by constructing the set of active constraints through sequential search
and evaluation of problem constraints. Another one, the Invariant Cone Method (ICM)
is based on the invariance of the cone of active contraints at any point. Both of these
techniques open up new spaces for original research in a seemingly well-traveled field.
Specific coverage and the levels of detail will be decided after interacting with the
students, their revealed degrees of interest and the scope of their preliminary
knowledge and experience. Not all listed topics will have to be covered, some
additional and further specialized areas may be introduced at instructor’s discretion